Terms and Conditions

1. Scope and Acceptance

These Terms and Conditions ("Terms") are a binding agreement between you and RapidShift, LLC ("RapidShift," "we," "our," or "us") and govern your access to and use of our website, forms, software features, subscriptions, consulting, automation, design, development, and related services (collectively, the "Services").

You accept these Terms by accessing or using the Services, by submitting a form, by creating an account, by signing an order form/statement of work, or by otherwise indicating assent. If you use the Services on behalf of an entity, you represent you have authority to bind that entity.

2. Eligibility and Account Responsibility

You must be legally capable of entering a contract. You are responsible for all activity under your account or credentials, for keeping credentials confidential, and for promptly notifying us of unauthorized use.

3. Services and Changes

Our Services may include agency work, software/SaaS features, implementation support, payment-related integrations, analytics setup, and AI/automation workflows. We may update, suspend, or discontinue any Service at any time, including to improve security, comply with law, or address technical constraints.

Services may depend on third-party infrastructure and vendors. We are not responsible for outages, policy changes, or failures caused by third-party providers.

4. Fees, Billing, and Payment Terms

Fees, billing frequency, payment methods, and renewal terms are stated in your proposal, order form, invoice, statement of work, or subscription flow. Unless otherwise stated, fees are non-refundable and due when billed.

You authorize us and our payment processors to charge all amounts due. Late amounts may incur service suspension, collection costs, and reasonable attorneys' fees where permitted by law.

5. Customer Obligations and Acceptable Use

You agree to provide accurate information, maintain lawful rights to all content you submit, and use the Services only in compliance with applicable law. You will not misuse the Services, interfere with security, reverse engineer restricted systems, or use the Services to violate rights of others.

6. Intellectual Property and Licenses

RapidShift and its licensors retain all right, title, and interest in the Services, software, methods, templates, documentation, and other proprietary materials, including all related intellectual property rights.

You retain ownership of your pre-existing content and data. You grant RapidShift a worldwide, non-exclusive, royalty-free license to host, process, reproduce, modify, and transmit your content solely to provide, maintain, secure, and improve the Services.

Unless otherwise agreed in writing, RapidShift retains ownership of its pre-existing IP, tools, and generalized know-how. Any feedback you provide may be used by RapidShift without restriction or compensation.

7. Privacy and Data Processing

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, share, and protect personal information.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Services will be uninterrupted, error-free, secure, or that all defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAPIDSHIFT AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES.

RAPIDSHIFT'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO RAPIDSHIFT FOR THE APPLICABLE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless RapidShift and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your content, your use of the Services, your violation of these Terms, or your violation of any third-party rights.

11. Suspension and Termination

We may suspend or terminate your access immediately if we believe you violated these Terms, created legal risk, failed to pay amounts due, or threatened the security or operation of the Services.

Upon termination, rights granted to you under these Terms end immediately. Any sections intended to survive (including payment obligations, IP terms, disclaimers, liability limits, dispute resolution, and indemnity) will survive.

12. Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully. To the maximum extent permitted by law, any dispute, claim, or controversy arising from or relating to these Terms or the Services will be resolved by final and binding arbitration on an individual basis, except that either party may seek injunctive or equitable relief in court for misuse of intellectual property or confidential information.

YOU AND RAPIDSHIFT WAIVE THE RIGHT TO A JURY TRIAL AND WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. If arbitration is found unenforceable for a claim, that claim will be brought exclusively in courts of competent jurisdiction in Tennessee, and each party consents to personal jurisdiction there.

13. Governing Law

These Terms are governed by the laws of the State of Tennessee and applicable U.S. federal law, without regard to conflict of laws rules.

14. Force Majeure

RapidShift is not liable for delays or failure to perform caused by events beyond our reasonable control, including acts of God, internet or utility failures, labor disputes, cyber incidents, governmental actions, or vendor outages.

15. Changes to Terms

We may revise these Terms from time to time. Material updates become effective when posted unless a later date is specified. Your continued use of the Services after the effective date constitutes acceptance of revised Terms.

16. General Terms

These Terms constitute the entire agreement between you and RapidShift regarding the Services, unless superseded by a signed written agreement. If any provision is held unenforceable, the remaining provisions remain in full force. You may not assign these Terms without our written consent. We may assign these Terms in connection with merger, acquisition, or sale of assets.

17. DMCA and IP Complaints

If you believe content hosted by or submitted to RapidShift infringes your copyright or other intellectual property rights, contact us with a detailed notice including your contact information, rights asserted, and supporting evidence.

18. Contact Information

For any questions or concerns, please reach out to us:

For details on data handling and user privacy, read our Privacy Policy.